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This store has earned the following certifications.
[Two Package Shipping] Your sectional couch sofa will be delivered in two packages.
[Comfortable & Soft Convertible Sectional Sofa] Made of high-density sponge, this couch is covered in breathable soft linen fabric. The high-resilience design ensures a comfortable and soft cloud touch experience. The cushions are vacuum-packed, so wait 48 hours to let them return to their original shape for the best comfort.
[Durable & Washable] Constructed from solid natural wood, S-shaped alloy springs, and high elastic bandages, this couch is both durable and stable for long-term use. The cushion covers are removable and washable, making it easy to keep clean and fresh.
[With Ottoman] The ottoman can be placed anywhere on the front side of the sofa. Just put the cushions on and use it as you wish. It can comfortably seat up to three people at the same time.
[Usage Scenario Advice] The VICTONE small L-shaped couch is perfect for space-limited apartments, student dormitories, or offices. If you need a comfortable sofa but your room is not big enough, our sofa will be your ideal choice!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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